Sleeping Bear Adventure Company
Effective Date: 02/13/2025 (updated)

1. Introduction

Sleeping Bear Adventure Company (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, book tours, or interact with our services.

2. Information We Collect

We only collect the minimum necessary information required to process your bookings and provide our services. This includes:

• Booking Information: Name, contact details (email/phone), payment details for billing purposes.
• Cookies & Analytics: Non-personal data such as IP addresses, browser type, and browsing behavior to enhance your experience.

3. How We Use Your Information

We use your information solely to:

• Process and manage tour bookings and payments
• Provide customer support and respond to inquiries
• Improve our website and user experience through analytics

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These may include:

• Essential Cookies: Required for website functionality, such as booking and payment processing.
• Analytics Cookies: Help us understand website traffic and improve our services.

You can control or disable cookies through your browser settings, but doing so may affect website functionality.

5. Data Security

We take reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we encourage users to protect their own data.

6. Third-Party Services

We may use third-party payment processors and analytics providers (e.g., Google Analytics) to support our services. These third parties have their own privacy policies governing how they handle your data.

7. Data Retention

We retain booking records only for billing and operational purposes. If you wish to update or request deletion of your data, please contact us.

8. Your Rights & Choices

You have the right to:

• Request access to your booking details
• Ask for corrections or deletions of personal data
• Opt-out of non-essential cookies via browser settings

9. Changes to This Policy

We may update this policy as needed. Any significant changes will be communicated on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sleeping Bear Adventure Company
sleepingbearadventureco@hotmail.com